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Our official website might win awards and be deemed to be futuristic and fantastic and all that crap, but the online ticket system is a pile of shite. It is down more than up and the set out is pathetic, you cant even get to see if tickets are available.

An absolute pile of shite.

Rant over

took me feckin ages to order tickets for the juve game.
does anyone know how long it takes for them to send out the accesscards as i still havent recieved mine??

How long ago did you order Juve tickets and did you get a confirmation text or email?

spiv wrote:How long ago did you order Juve tickets and did you get a confirmation text or email?

Booked them 5 days ago,got the confirmation email but havent got them yet.flying thu mornin so hoping theyll be here before hand?

That's cutting it a bit fine, if they dont arrive tomorrow get onto customer service and arrange to collect them on thursday at the ticket office.

spiv wrote:That's cutting it a bit fine, if they dont arrive tomorrow get onto customer service and arrange to collect them on thursday at the ticket office.

cheers spiv,wil do.
was never the most organised!

It is a disgrace and an embarrassment to the club. There is always a discrepancy between which seats are shown to be available on the web compared to if you ring up and ask. The old SeatXchange system used to work like clockwork as well and they got rid of that.

Want to take my lad tomorrow. It will be his first game and even though its school on Friday I reckon what the hell! Anyone know if you can buy tickets on the day at the ticket office? The online system doesn't have Juve tickets available anymore...grrrr

finally got the accesscard today.when i booked them i booked for myself and my mate.only one accesscard came,would that be swiped twice for the two of us or how does it work?im new to this!

gaudy wrote:finally got the accesscard today.when i booked them i booked for myself and my mate.only one accesscard came,would that be swiped twice for the two of us or how does it work?im new to this!

Mate as far as i know you and your friend will need an access card each.

gillie wrote:

gaudy wrote:finally got the accesscard today.when i booked them i booked for myself and my mate.only one accesscard came,would that be swiped twice for the two of us or how does it work?im new to this!

Mate as far as i know you and your friend will need an access card each.

feck sake,such a bit of pissing about,we're flying tomor so unless it comes very early he's f**ked.
would the ticket office sort us out when we get over there?

gaudy wrote:

gillie wrote:

gaudy wrote:finally got the accesscard today.when i booked them i booked for myself and my mate.only one accesscard came,would that be swiped twice for the two of us or how does it work?im new to this!

Mate as far as i know you and your friend will need an access card each.

feck sake,such a bit of pissing about,we're flying tomor so unless it comes very early he's f**ked.
would the ticket office sort us out when we get over there?

Yes they most likely would make sure you take any ticket reciepts with you.

Wonderwall wrote:Our official website might win awards and be deemed to be futuristic and fantastic and all that crap, but the online ticket system is a pile of shite. It is down more than up and the set out is pathetic, you cant even get to see if tickets are available.

An absolute pile of shite.

Rant over

The situation has been addressed and the whole show seems to be completely down again, sorry, YET again. For an unknown period I guess. State of the art stuff eh! Surely affects attendances in games like Toon.

Wonderwall wrote:Our official website might win awards and be deemed to be futuristic and fantastic and all that crap, but the online ticket system is a pile of shite. It is down more than up and the set out is pathetic, you cant even get to see if tickets are available.

An absolute pile of shite.

Rant over

just make this a sticky and be done with it

cheers

The fact that it's an extra £5 per ticket if someone books over the phone & the fact that the online system keeps mysteriously disappearing, is starting to make me feel a little uneasy.

Ted Hughes wrote:The fact that it's an extra £5 per ticket if someone books over the phone & the fact that the online system keeps mysteriously disappearing, is starting to make me feel a little uneasy.

Yep.

And it's like I said last time, there's absolutely no communication "We're very sorry etc, doing everything we can etc...". They just pretend it's never even been there.

May be some truth in your assertion if they can smell a sell-out approaching?

john@staustell wrote:

Ted Hughes wrote:The fact that it's an extra £5 per ticket if someone books over the phone & the fact that the online system keeps mysteriously disappearing, is starting to make me feel a little uneasy.

Yep.

And it's like I said last time, there's absolutely no communication "We're very sorry etc, doing everything we can etc...". They just pretend it's never even been there.

May be some truth in your assertion if they can smell a sell-out approaching?

I was under the impression that the ticket office was operated by an outside company? If that's the case, then they must have to be at least connected with the online ticketing system & furnishing it with info regarding sales. If they make £5 per ticket every time it goes down...