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Ticket Office Phone Line

Posted:
Mon Jan 20, 2014 10:25 am
by Wonderwall
I have rang the ticket office twice this morning to try and relocate my seat for the Watford game. Both times I have been on hold due to "demand" and then cut off after 20 minutes waiting.
Whoever answers my call are going to get an earful of abuse, I know its not their fault blah blah blah but this piss poor service is always the same when demand is high
Re: Ticket Office Phone Line

Posted:
Mon Jan 20, 2014 11:01 am
by Scatman
Wonderwall wrote:I have rang the ticket office twice this morning to try and relocate my seat for the Watford game. Both times I have been on hold due to "demand" and then cut off after 20 minutes waiting.
Whoever answers my call are going to get an earful of abuse, I know its not their fault blah blah blah but this piss poor service is always the same when demand is high
It was never like this when Pearce was in charge
Re: Ticket Office Phone Line

Posted:
Mon Jan 20, 2014 11:12 am
by Wonderwall
Scatman wrote:Wonderwall wrote:I have rang the ticket office twice this morning to try and relocate my seat for the Watford game. Both times I have been on hold due to "demand" and then cut off after 20 minutes waiting.
Whoever answers my call are going to get an earful of abuse, I know its not their fault blah blah blah but this piss poor service is always the same when demand is high
It was never like this when Pearce was in charge
you're right!
PEARCE IN
Re: Ticket Office Phone Line

Posted:
Mon Jan 20, 2014 11:59 am
by john@staustell
3rd tier of the east stand has now come on the planner. This is selling out really fast and should be a repeat of last year!
Re: Ticket Office Phone Line

Posted:
Mon Jan 20, 2014 12:09 pm
by Wonderwall
john@staustell wrote:3rd tier of the east stand has now come on the planner. This is selling out really fast and should be a repeat of last year!
I still cannot get through to the ticket office, despite being told about 300 times that my call is important to them and I will be connected as soon as possible.
I might just stay in my seat!
Re: Ticket Office Phone Line

Posted:
Mon Jan 20, 2014 12:37 pm
by Invisible Man Fan
I was trying to book some tickets this morning at 9:20 online.....i got a notification saying they were busy and I was 646 in the queue. Was watford the only thing going on sale today??
Re: Ticket Office Phone Line

Posted:
Mon Jan 20, 2014 12:41 pm
by Wonderwall
west ham away looks sold out too as they have been taken offline
Yes the Watford game is the only thing that went on general sale today?
I eventually got through after an age long wait, but credit where its due, I spoke to Danielle and it was professional and good service.
Re: Ticket Office Phone Line

Posted:
Mon Jan 20, 2014 1:52 pm
by Scatman
Wonderwall wrote:west ham away looks sold out too as they have been taken offline
Yes the Watford game is the only thing that went on general sale today?
I eventually got through after an age long wait, but credit where its due, I spoke to Danielle and it was professional and good service.
Amazing how a sexy voice can make all the anger of a long queue vanish
Re: Ticket Office Phone Line

Posted:
Mon Jan 20, 2014 2:05 pm
by Wonderwall
Scatman wrote:Wonderwall wrote:west ham away looks sold out too as they have been taken offline
Yes the Watford game is the only thing that went on general sale today?
I eventually got through after an age long wait, but credit where its due, I spoke to Danielle and it was professional and good service.
Amazing how a sexy voice can make all the anger of a long queue vanish
Damn right
Re: Ticket Office Phone Line

Posted:
Mon Jan 20, 2014 3:08 pm
by john@staustell
Upper east tier for Watford now very few places left. I expect the main stand top tier will appear any minute on the planner!
Re: Ticket Office Phone Line

Posted:
Tue Jan 21, 2014 10:43 am
by Wonderwall
john@staustell wrote:Upper east tier for Watford now very few places left. I expect the main stand top tier will appear any minute on the planner!
looking at the seating plan on the ticket site, its going to be a full house as most blocks have very few tickets left now.
The only problem will be the prepubescent high pitch screech as there will be double the usual amount of kids
Re: Ticket Office Phone Line

Posted:
Tue Jan 21, 2014 10:51 am
by Breks
Wonderwall wrote:
looking at the seating plan on the ticket site, its going to be a full house as most blocks have very few tickets left now.
The only problem will be the prepubescent high pitch screech as there will be double the usual amount of kids
Well that's not a problem it's educating these young blues in the way of the City.
Re: Ticket Office Phone Line

Posted:
Tue Jan 21, 2014 10:55 am
by gillie
Wonderwall wrote:john@staustell wrote:Upper east tier for Watford now very few places left. I expect the main stand top tier will appear any minute on the planner!
looking at the seating plan on the ticket site, its going to be a full house as most blocks have very few tickets left now.
The only problem will be the prepubescent high pitch screech as there will be double the usual amount of kids
Hey Bob I know it's my first visit this season but I'm only bringing one of my kids with me mate:)
Re: Ticket Office Phone Line

Posted:
Tue Jan 21, 2014 11:29 am
by Wonderwall
gillie wrote:Wonderwall wrote:john@staustell wrote:Upper east tier for Watford now very few places left. I expect the main stand top tier will appear any minute on the planner!
looking at the seating plan on the ticket site, its going to be a full house as most blocks have very few tickets left now.
The only problem will be the prepubescent high pitch screech as there will be double the usual amount of kids
Hey Bob I know it's my first visit this season but I'm only bringing one of my kids with me mate:)
cheapskate....I would have lent you a fiver to bring some more! ;-)