Dear Bob Ranson ,
WE NEED YOUR SUPPORT
The first home game of the 2015/16 Premier League season is fewer than four weeks away, and we need your support with the final element of the stadium expansion works. As part of these works we are required to undertake a test event, which is why we are writing to you today.
The success of this event is key to helping us ensure that all supporters will be able to sit in their usual seats for the first game against Chelsea on Sunday 16 August.
OPEN TRAINING
On Wednesday 12 August the Etihad Stadium will be host to an open training session, featuring the Men and Women's First Teams, that the whole family can enjoy. You can arrive from 5:45pm for pre-training fun, entertainment and competitions prior to the first training session starting at 6:45pm. As one of our South Stand Level 3 Seasoncard holders, we're giving you the first opportunity to attend.
Tickets are priced at £3 for Adults and £1 for Under 16s and Over 65s and all proceeds will go to City in the Community. 100 City Points will be awarded following your attendance on the evening.
Your exclusive window to buy your ticket and secure your seat for this pivotal moment in the Club's history will open from 9am, Thursday 23 July. Tickets will be made available to all other Seasoncard holders from 9am, Monday 27 July. Click here to buy online, call +44 (0)161 444 1894 (option 1, option 3) or visit us at the Ticket Office, located on the first floor of the Etihad Stadium City Store. The Ticket Office and Supporter Services are open Monday to Saturday, 9am to 5.30pm (closed Sundays and Bank Holidays).
Places are limited for this exclusive event, so do not delay in securing your ticket.
IMPORTANT INFORMATION - CITY v CHELSEA, SUNDAY 16 AUGUST 2015
If the test event on Wednesday 12 August is a success, we will be awarded a safety certificate which enables us to open all areas of the Etihad Stadium on Sunday 16 August. Every effort is being made to ensure that we pass all aspects of the test event and at this time, we have no reason to doubt that the event will be anything other than a success. However, we must prepare for all possible outcomes.
As we await confirmation of the success of the above test event, we are asking a number of Seasoncard holders whose seasonal seat is located in South Stand Level 3, including you, to provisionally select an alternative seat in the stadium for the Chelsea match.
You are not releasing your Seasoncard seat at this time. You will only be relocated to your chosen alternative seat if approval is not received after the test event. Your choosing of an alternative seat is a precautionary measure, and we appreciate your support and co-operation with this process.
Your window to select from any available seat in the stadium is open from 9am, Thursday 23 July until 5.30pm on Friday 24 July.
Visit reserve.mcfc.co.uk and select your preferred alternative seat. You can also choose an alternative seat by calling Supporter Services on +44 (0)161 444 1894 (option 1, option 3) or by visiting the Ticket Office.
You can select potential alternative seats for your group by using your Seasoncard Account Management. All supporters in your group that may be impacted will be able to relocate together in this way. If you need assistance in ensuring that groups or parent/child are allocated seats together, please contact Supporter Services.
Supporters who do not choose a potential alternative seat by 5.30pm, Friday 24 July will be provisionally relocated to the best available seat by the Club.
Please also note that the majority of seats open to you for this fixture will be located in Level 3 of the Colin Bell Stand and the East Stand.
You will receive confirmation no later than 12:00pm (noon) on Thursday 13 August to confirm whether you will be sat in your Seasoncard seat, or if you have been relocated to your selected alternative seat.
Thank you for your continued support.
Kind regards,
Danny Wilson
Director of Stadium Sales & Operations
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