Bluemoon4610 wrote:Bluemoon4610 wrote:Foreverinbluedreams wrote:Bluemoon4610 wrote:by Bluemoon4610 » Mon Sep 09, 2019 12:37 pm
Purchased tickets for VK'S testimonial back in June. No tickets arrived yet and club helpline backed up with 35+ callers in queue. Anyone receive theirs or know what's going on?
I've seen it mentioned elsewhere, if it's an e-ticket it's likely in your junk mail.
Thanks, I'll have a look.
No, nothing anywhere in my emails. Nothing on the MCFC app either. Still in the phone queue, now 7th after 58 mins......
Hopefully you've been sorted now, but I was originally told that my tickets would arrive by post around two weeks before the game. Still hadn't arrived by the middle of last week, so I rang Supporter Services who told me that they'd revisited their plan for ticket distribution and all tickets were going to be sent as e-tickets, but there was a backlog because of the volume. Anyway the guy I spoke to said he'd send mine within a couple of minutes which he did, though mine were directed to my junk folder. Pretty poor, though, that the club never announced the change of plans regarding ticket distribution and that they allowed such a backlog to develop.