s1ty m wrote:My daughter has a 17-18 year olds Blue membership card loaded up for Villa at home. She can't go and I want to take a mate instead, who is much older. Can I upgrade the ticket or will it be OK? Or will lights flash and stewards descend on him and cart him off in a wheelbarrow to the underground cells?
Im_Spartacus wrote:s1ty m wrote:My daughter has a 17-18 year olds Blue membership card loaded up for Villa at home. She can't go and I want to take a mate instead, who is much older. Can I upgrade the ticket or will it be OK? Or will lights flash and stewards descend on him and cart him off in a wheelbarrow to the underground cells?
Lights will flash, and you can expect the steward to step in. They didnt use to be so keen on it, but the gate I use the bloke is proper on the ball these last 12 month
Just ring up and upgrade it,
s1ty m wrote:
Thanks. I was slightly bothered that if I ring, they will obviously see that she is not using the card for that game and that it is against the rules to have someone else go in on her card, upgrade or not.
Im_Spartacus wrote:s1ty m wrote:
Thanks. I was slightly bothered that if I ring, they will obviously see that she is not using the card for that game and that it is against the rules to have someone else go in on her card, upgrade or not.
No we upgrade the kids' season tickets all the time so it would be very heavy handed to refuse to upgrade a standard card, there are loads of reasons people cant make the game and have to change arrangements, there would be uproar if they wouldnt make changes
s1ty m wrote:From the club:
Thank you for your email.
Unfortunately you will not be able to upgrade your daughters ticket, however we can refund it and sell it to a different supporter who is in the correct age range.
If you would like to contact Supporter Services on 0161 444 1894 (option 1, then option 3) we will be able to do the above procedure.
Not too helpful really.
Feed The Goat wrote:That's nonsense what they've told you I've been to the ticket office today and upgraded a kids to an adult and an 18-21 or whatever they are to an adult
s1ty m wrote:
Lol. I don't know, maybe they did the refund and re-charge on yours as they did mine?
Feed The Goat wrote:s1ty m wrote:
Lol. I don't know, maybe they did the refund and re-charge on yours as they did mine?
We are always upgrading the tickets tho
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